I have a subscription but still receive an invoice

Every month we send you an invoice before payment is due or automatically deducted. Whether you have a PayPal invoice or PayPal payment with us, you will receive an invoice.

This is done to remind you that yes, a payment is almost due. If you are using our PayPal subscription method of payment, it will be indicated on your invoice.

Here is a sample of the text displayed on your invoice if you pay via PayPal subscription: 

Dear John Doe,

This is a notice that an invoice has been generated on 3/11/2015. 

Your payment method is: PayPal Subscription 

Invoice #XXX
Amount Due: $3.00 USD
Due Date: 3/25/2015 

Remember, if you ever have any questions regarding your payment or subscription you may open a support ticket to our support department.

  • Subscription, Invoice
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Changing Account Ownership

  You are unable to change your name or email address on your "My Details" page. This is to...

Can I receive a printable invoice for my records?

Our billing system allows you to view and print your invoices as you choose.  You get a copy...

I never received my welcome email

If you did not receive your welcome email or login information email from us this could be...

What payment types do you accept?

Currently we accept payments through PayPal. You can use any form of payment available through...

Powered by WHMCompleteSolution